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Greeting! Wanted to say thank you, Muchos! I attended your live taping in Omaha of the '7 Keys to Happiness in a Healthcare Setting.' You may remember me as the ADON, or 'Princess of Healing' as you put it... thanks again for making me feel like I'm not the 'odd one' just because I'd rather be positive or joke around than frown or cry."
-- M.K. Omaha, NE

We ordered your Seven Keys and Achieving Smooth Operations today, and if the ordering process is any indication, these tools will be life-changing. I have never received such pleasant, knowledgeable, and efficient service! I spoke with Kathy (after hours last evening) and Barbara (this morning). You are all so customer-friendly, and we appreciate that! Service Excellence is one of our highest priorities, so I wanted you to know that I recognize it within your organization.

Thank you again, and we look forward to receiving and implementing your products. Cl Vinson Executive Administrative Assistant VP Operations Kershaw County Medical Center 1315 Roberts Street Camden, SC 29020 803-713-6351"
-- C.V. Executive Administrative Assistant VP Operations -- Camden, SC


This was wonderful -- I look forward to sharing ideas and concepts with others at work!
-- Washington Association of Housing and Services for the Aging (WAHSA) Winter Conference 2006 Participant